Refund Policy
Refund Policy
At PANTRI™, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make it right.
90-Day Money-Back Guarantee
We offer a full 90-day money-back guarantee on all orders. If you are not satisfied with your PANTRI™ FreshSeal Pro for any reason, you may return it within 90 days of the delivery date for a full refund — no questions asked.
Eligibility
- Items must be returned within 90 days of the delivery date.
- Items must be in their original or reasonable condition.
- Proof of purchase (order confirmation email) is required.
How to Request a Refund
To initiate a return or refund, please contact us at pantri2026@outlook.com with your order number and reason for return. Our team will respond within 24–48 hours with return instructions.
Refund Processing
Once your return is received and inspected, we will notify you of the approval of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
Damaged or Defective Items
If you received a defective or damaged item, we will replace it at no additional cost. Please contact us with a photo of the damage and your order number and we will sort it immediately.
Non-Refundable Situations
- Items returned after 90 days from the delivery date.
- Items that are clearly misused or intentionally damaged.
Contact Us
Questions? Email us at pantri2026@outlook.com. We aim to respond within 24 hours.